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Topnotch provides various consulting services to its clients to meet their varying needs. Our services cater to both IT end users as well as software makers.
Our extensive experience in the field of software engineering allows us to help you understand, articulate, plan and execute your information technology projects optimally.
Our consulting teams typically consist of domain experts, senior system architects, system integration specialists and testing engineers, all coordinated by thoroughbred business analysts who align your IT initiatives with your business goals.
Consulting jobs are usually executed using the Onsite Services business model, though projects that also involve any software development are executed on the Hybrid business model.
Since consulting on products, platforms and technologies typically can happen on either side of a sale, we offer different kinds of services for pre- and post-sales consulting.
If we are handling any of the client’s core applications or technology, then senior members of the technical team (from the client’s offshore setup at Topnotch) are in the best position to help the client’s sales team in working with customers, to understand the latter’s requirements, estimate efforts, and handle all technical issues.
Teams sent for pre-sales consulting typically also have excellent business exposure to help ensure that the sales opportunity is fully explored and the maximum business derived from it. Hence, these teams usually consist of business analysts with good sales/pre-sales experience.
Though this service is usually offered on an Onsite Services business model, we have also worked on a revenue-sharing model with some clients, wherein we share the costs of pursuing the sales opportunity as well as the upsides.
One of the most technical resource-draining activities for a products company is post-sales consulting. Since a solid knowledge of both the application, or platform, and the underlying technology is essential, it is usually the senior architects who have to work with customers to ensure that the best, and the right, solution is being provided.
When we work with software product makers on long term engagements, they can capitalize on our acquired knowledge of their products, and our inherent technology strengths, to supplement, or completely outsource, their post-sales consulting needs.
This not helps the client cut down on the costs involved with maintaining a large in-house technical team, but also allows its architects and other senior employees to concentrate on improving the core application or platform. This service is especially valuable if Topnotch is also handling the customization projects for the client.
Post-sales consulting is typically offered on an Onsite Services business model.